Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Are you a carer or being cared for?
Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know...
Carer information
Swansea Carers Centre is a local charity which gives much needed support and information for carers across Swansea by providing: welfare benefits advice respite care access to special grants and funds...
Chaperone Policy
Chaperone Policy The Grove Medical Centre and The Marina Surgery is committed to providing a safe and comfortable environment where the safety of patients and staff is of paramount importance....
Complaints and Suggestions
The doctors and staff of this surgery want to provide you with a good service. But sometimes things do go wrong, and you may want to complain, or maybe just...
DNA Policy
What does “DNA” mean? DNA means Did Not Attend. A DNA occurs when an appointment is not attended, and the patient has not contacted the practice in advance...
Freedom of Information Act 2000
Guide to Information provided by GPs under the model publication scheme Under the Freedom of Information Act 2000 all public authorities are required to have and operate a publication scheme...
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. Please click the ‘PRACTICE BOUNDARY’ icon on the right of...
Improving access to your GP
We want to improve the way you can access services in the Grove Medical Centre/Marina Surgery. Please see below for further details on what you can expect: Access Standards Leaflet...
Non-emergency patient transport
Do you or somebody you know experience difficulty travelling to hospital appointments? If yes, you or they could be eligible for help with transport. You could be eligible for hospital...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient feedback
We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and...
Patient rights and responsibilities
When you register with the practice you are entering into a contract with us. Practice values The practice will manage medical conditions according to the highest standards as defined by...
Practice boundary
Please note that if you change address, you may be moving out of the practice area and may need to register with a surgery closer to your new home. If...
The Welsh GP Record
The Welsh GP Record has replaced the Individual Health Record NHS Wales is making some changes to the way it uses patient information for patient care and what information will...
Date published: 8th October, 2014
Date last updated: 15th November, 2014
