Telephone 01792 643000
(for both surgeries)

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Carer information

Swansea Carers Centre is a local charity which gives much needed support and information for carers across Swansea by providing: welfare benefits advice respite care access to special grants and funds ... [continue] Carer information


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and suggestions

The doctors and staff of this surgery want to provide you with a good service.  But sometimes things do go wrong, and you may want to complain, or maybe just ... [continue] Complaints and suggestions

Freedom of Information Act 2000

Guide to Information provided by GPs under the model publication scheme  Under the Freedom of Information Act 2000 all public authorities are required to have and operate a publication scheme ... [continue] Freedom of Information Act 2000

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. To register, please collect a registration pack from the surgery. ... [continue] How to register

Improving access to your GP

We want to improve the way you can access services in the Grove Medical Centre/Marina Surgery. Please see below for further details on what you can expect: Access Standards Leaflet ... [continue] Improving access to your GP

Non-emergency patient transport

Do you or somebody you know experience difficulty travelling to hospital appointments?  If yes, you or they could be eligible for help with transport. You could be eligible for hospital ... [continue] Non-emergency patient transport

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient feedback

We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and ... [continue] Patient feedback

Patient rights and responsibilities

When you register with the practice you are entering into a contract with us. Practice values The practice will manage medical conditions according to the highest standards as defined by ... [continue] Patient rights and responsibilities

Practice boundary

Please note that if you change address, you may be moving out of the practice area and may need to register with a surgery closer to your new home. If ... [continue] Practice boundary

The Welsh GP Record

The Welsh GP Record has replaced the Individual Health Record NHS Wales is making some changes to the way it uses patient information for patient care and what information will ... [continue] The Welsh GP Record


Priority NHS Healthcare for Veterans All war veterans can now receive priority access to NHS secondary care for any condition which is likely to be related to their service. Those ... [continue] Veterans

Date published: 8th October, 2014
Date last updated: 15th November, 2014