Telephone 01792 643000
(for both surgeries)

Practice Activity Data – April 2024

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,509
Number of telephone calls answered within two minutes: 3,509
Number of telephone calls abandoned: 22
Repeat prescriptions – Items issued by prescription:  3,011
Referrals made: 359
Fit notes issued: 108
Administrative communications issued (letters/email): 1,286
Text messages sent and received: 27
Total digital requests submitted to the practice: 2,626
Appointments Total: 3,383
Appointments Seen:  3,100
Appointments where the patient did not attend (DNAs): 22

Practice Activity Data - April 2024