Telephone 01792 643000
(for both surgeries)

PRACTICE ACTIVITY DATA – MARCH 2024

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,740
Number of telephone calls answered within two minutes: 3,740
Number of telephone calls abandoned: 69
Repeat prescriptions – Items issued by prescription: 2,855
Referrals made: 383
Fit notes issued: 117
Administrative communications issued (letters/email): 1,095
Total digital requests submitted to the practice: 2,717
Appointments Total: 3,339
Appointments Seen: 3,094
Appointments where the patient did not attend (DNAs): 245 Practice Activity Data - March 2024