Telephone 01792 643000
(for both surgeries)

Practice Activity Data – April 2023

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,132
Number of telephone calls answered within two minutes: 3,109
Number of telephone calls abandoned: 23
Repeat prescriptions – Items issued by prescription: 2,811
Referrals made: 340
Fit notes issued: 107
Administrative communications issued (letters/email): 550
Test messages sent and received: 10
Total digital requests submitted to the practice: 2,417
Appointments Total: 2,964
Appointments Seen: 2,744
Appointments where the patient did not attend (DNAs): 220

Practice Activity Data April 2023