Telephone 01792 643000
(for both surgeries)

Practice Activity Data – May 2023

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,303
Number of telephone calls answered within two minutes: 3,271
Number of telephone calls abandoned: 32
Repeat prescriptions – Items issued by prescription: 2,882
Referrals made: 329
Fit notes issued: 100
Administrative communications issued (letters/email): 910
Text messages sent and received: 2
Total digital requests submitted to the practice: 2,526
Appointments Total: 3,379
Appointments Seen: 3,146
Appointments where the patient did not attend (DNAs): 233

monthly activity data - may 2023