Telephone 01792 643000
(for both surgeries)

Practice Activity Data – June 2023

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,214
Number of telephone calls answered within two minutes: 3,180
Number of telephone calls abandoned: 34
Repeat prescriptions – Items issued by prescription: 2,913
Referrals made: 405
Fit notes issued: 99
Administrative communications issued (letters/email): 975
Text messages sent and received: 14
Total digital requests submitted to the practice: 2,388
Appointments Total: 3,423
Appointments Seen: 3,214
Appointments where the patient did not attend (DNAs): 209

the grove medical centre practice activity for June 2023