Telephone 01792 643000
(for both surgeries)

Practice Activity Data – July 2023

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,666
Number of telephone calls answered within two minutes: 3,643
Number of telephone calls abandoned: 23
Repeat prescriptions – Items issued by prescription: 2,837
Referrals made: 351
Fit notes issued: 116
Administrative communications issued (letters/email): 1,104
Text messages sent and received: 20
Total digital requests submitted to the practice: 2,639
Appointments Total: 3,255
Appointments Seen: 3,056
Appointments where the patient did not attend (DNAs): 199

the grove medical centre monthly activity data for July 2023