Telephone 01792 643000
(for both surgeries)

Practice Activity Data – August 2023

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,214
Number of telephone calls answered within two minutes: 3,203
Number of telephone calls abandoned: 11
Repeat prescriptions – Items issued by prescription: 2,836
Referrals made: 343
Fit notes issued: 114
Administrative communications issued (letters/email): 1,030
Text messages sent and received: 12
Total digital requests submitted to the practice: 1,698
Appointments Total: 3,229
Appointments Seen: 3,026
Appointments where the patient did not attend (DNAs): 203

monthly activity data for august 2023