Telephone 01792 643000
(for both surgeries)

Practice activity data – September 2023

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,295
Number of telephone calls answered within two minutes: 3,272
Number of telephone calls abandoned: 23
Repeat prescriptions – Items issued by prescription: 2,793
Referrals made: 325
Fit notes issued: 91
Administrative communications issued (letters/email): 837
Text messages sent and received: 1,017
Total digital requests submitted to the practice: 2,170
Appointments Total: 3,304
Appointments Seen: 3,110
Appointments where the patient did not attend (DNAs): 194

practice activity data - september 2023