Telephone 01792 643000
(for both surgeries)

Practice activity data – October 2023

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,651
Number of telephone calls answered within two minutes: 3,632
Number of telephone calls abandoned: 37
Repeat prescriptions – Items issued by prescription: 3,134
Referrals made: 378
Fit notes issued: 117
Administrative communications issued (letters/email): 1,328
Text messages sent and received: 3,461
Total digital requests submitted to the practice: 2,191
Appointments Total: 4,199
Appointments Seen: 3,889
Appointments where the patient did not attend (DNAs): 310