Telephone 01792 643000
(for both surgeries)

Activity Data – November 2023

Each month we record the activity at our practice. Here are the details in both text and an illustration.

Total number of telephone calls to surgery: 3,279
Number of telephone calls answered within two minutes: 3,279
Number of telephone calls abandoned: 23
Repeat prescriptions – Items issued by prescription: 2,819
Referrals made: 371
Fit notes issued: 110
Administrative communications issued (letters/email): 1,251
Text messages sent and received: 3,461
Total digital requests submitted to the practice: 2,393
Appointments Total: 3,539
Appointments Seen: 3,316
Appointments where the patient did not attend (DNAs): 223

Practice Activity Data - November 2023