MONTHLY ACTIVITY AT THE SURGERY
Each month we record the activity at our practice. Here are the details in both text and an illustration.
Total number of telephone calls to surgery: 3,509
Number of telephone calls answered within two minutes: 3,509
Number of telephone calls abandoned: 18
Repeat prescriptions – Items issued by prescription: 2,972
Referrals made: 406
Fit notes issued: 124
Administrative communications issued (letters/email): 1319
Total digital requests submitted to the practice: 2,920
Appointments Total: 3,658
Appointments Seen: 3,409
Appointments where the patient did not attend (DNAs): 249
